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:: Terms of Service ::

 

Terms & Limitations
Payment is expected in accordance to the schedule posted on the RATES page. For all projects, payment or a deposit is expected before work will begin. My PayPal account accepts credit card and account transfers. (I only accept Paypal payments from PayPal members.) I do not design for people or entities based outside of the USA. US currency only. I do not design for pornographic, illegal, racist, or otherwise unacceptable sources. I reserve the right to withdraw from the relationship with any client who falls within my limitations or does not agree to these terms and will refund the auction price minus any PayPal fees. *I reserve the right to display a copy of any and all graphics I design as part of my portfolio and for use in my own promotional materials.*

Charge-backs and insufficient funds for payments:  If the method of payment does not clear and fees are incurred, the client will be responsible for all bank fees incurred plus an additional $25. Nonpayment for services may cause blocking of web site access for sites administered under the designer's name. The designer reserves the right to withhold graphics and/or web sites created in good faith but NOT PAID IN FULL. In the event that a payment or payments do not clear, any previous payments or deposits will be consider NON-REFUNDABLE and services will cease until the matter is resolved. If payment issues are not resolved, then the account will be closed and the client will not receive a refund or graphics and services. In that case, the designer-client relationship will be severed once associated charge-back fees have been paid.

Privacy Policy
Personal information submitted through email, including, but not limited to, addresses and credit card information, is done at one's own risk. Email transmissions are not secure, and I have no control over the security of the transmission. Clients are encourage not to send credit card information via email to anyone. However, personal information, telephone numbers, mailing addresses, email addresses, and financial information shared between the designer and the client will never intentionally be revealed to third parties, including marketers, unless required by law for a government agency. Project previews for the graphics of sites under development may be posted publicly as part of my portfolio unless specified otherwise by the client. *I reserve the right to display a copy of any and all completed project graphics I design as part of my portfolio and for use in my own promotional materials unless otherwise agreed upon with the client.*

Refund Policy
If a client pays for a web design service in full in advance of the designer's approval, but the project is not acceptable, because of the Terms & Limitations stated above, then the client will be refunded the prepaid service price minus the PayPal transactions fees (if payment is made via PayPal.) If the client pays for the service (web site development) and then does not contact me with instructions, content, and hosting information, within 30 days of the payment, the account will be considered on hold-but waiting for development. No refunds will be issued for inactivity on the part of the client. I will attempt to contact the client by all means available to me. If my queries go unanswered after 45 days from the date of purchase, it is the responsibility of the client to contact me and initiate development. If the client's account is on hold beyond 1 year from the date of purchase, the account will be closed and no services or refunds will be delivered.

Volunteer Designs
My volunteer work can not be solicited directly by a nonprofit organization. I respond to requests through VolunteerMatch.org only or offer my services directly to registered nonprofits. I do not volunteer for nonproft clubs. The nonprofits that receive volunteer web design services must exist to make a difference in the environment or community. Nonprofit clubs and registered nonprofits that wish to contract my services may do so as any other design client. Registered nonprofits are eligible for a discount for services over $100.

 

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All original design graphics. Copyright 2003 - 2004 by Renee Faucher. All Rights Reserved.